Sazerac House General Manager

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. 

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Sazerac Company, established in 1850, is one of America’s oldest family owned, privately held distillers with operations in Louisiana, Kentucky, Virginia, Tennessee, Maine, New Hampshire, Maryland, California, United Kingdom, France, Australia and Canada.

Sazerac produces and markets the most award winning bourbons and whiskeys in the world, including Buffalo Trace, Eagle Rare, Van Winkle, Blanton’s and Sazerac Rye. Additionally, Sazerac owns many popular brands including Fireball, Southern Comfort, Margaritaville Spirits, Dr. McGillicuddy’s and Platinum Vodka.

From 2008 to today, Sazerac has experienced double digit growth! We attribute our success to a unique blend of our history, culture, brands, relationships, innovation, technology, and most importantly, our people.

For more information, please visit us at www.sazerac.com.

The Sazerac House General Manager is responsible for achieving excellent service experience for the fans of the Sazerac, Sazerac House and our products, ensuring accurate, informative, and fun tour information!

As the Sazerac House General Manager, one is held accountable to, however not limited to the following priorities:

• Achieve Gift Shop Revenue Goals
• Generate ideas to bring visitors to the Sazerac House
• Recommend staffing needs for smooth operation of the Sazerac House for both the visitor experience and meeting and event needs
• Work with the Marketing Services team on developing yearly Plan of Work and take the lead in organization and implementation of the Sazerac House Homeplace Strategic Plan
• Ensure world class customer service is provided to Sazerac House visitors, meeting & event attendees through proper training and evaluation
• Ensure tour routes and information being communicated is accurate, informative and fun
• Develop strategic and annual operating plans at the Sazerac House to increase visitor count through advertising, public relations, and promotional events
• Identify, develop and complete processes necessary for the smooth operation of the Gift Shop, Tour Program and Events

Want to learn more about the Sazerac House? Click this link: Sazerac House, New Orleans

Required Qualifications:

• 5 - 10 years relevant experience
• Bachelor's Degree
• Supervisory experience
• Ability to communicate with all levels of an organization
• Ability to handle multiple tasks at one time
• Ability to manage multiple projects at one time
• Ability to quickly learn new systems/processes
• Ability to project a professional image
• Ability and willingness to work non-traditional hours (nights/weekends)
• Excellent oral & written communication skills
• Strong planning and organizational skills
• Strong detail orientation

Preferred Qualifications:

• Experience dealing with VIP guests
• Proficient in Microsoft office products
• Sales experience