Global Head, Human Resources Operations

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. 

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

The Global Head, HR Operations will lead our HR operations team with a focus on HR Shared Services, HR Information Systems and Payroll.  As a key member of the HR leadership team, reporting to the Chief Human Resources Officer, you will play a critical role in optimizing and streamlining HR processes to enhance efficiency, accuracy, and team member experience, as well as providing strategic solutions to support leaders and company objectives.

Key Responsibilities:

Shared Services Leadership:

• Build and oversee the HR Shared Services team responsible for providing support in areas such as team member inquiries, benefits administration, and HR transactional processes.
• Ensure consistent and standardized HR services across the organization.
• Continuously evaluate and enhance shared services processes to improve efficiency and effectiveness.
• Establish and monitor service level agreements (SLAs) to ensure timely and accurate delivery of HR services.

HR Technology & Systems:

• Support the maintenance and enhancement of the HR systems to ensure they meet the evolving needs of the organization.
• Collaborate with IT and HR teams to integrate HRIS with other business systems and tools.
• Analyze HR data to provide insights for strategic decision-making and compliance reporting.
• Utilize technology to enhance HR operational efficiency, data accuracy, and reporting capabilities.

Payroll Management:

• Oversee payroll operations to ensure accurate and timely processing of payroll transactions.
• Collaborate with Finance and Compliance teams to ensure payroll compliance with local, state, and federal regulations.
• Manage relationships with payroll vendors and stay updated on industry trends and best practices.

Process Optimization:

• Streamline and standardize HR processes to enhance overall operational efficiency and improve team member and manager experience.
• Identify opportunities for process improvements within HR operations, with a focus on automation and technology integration.
• Implement best practices and ensure adherence to established policies and procedures.

Compliance and Risk Management:

• Ensure HR operations compliance with relevant labor laws, regulations, and industry standards.
• Develop and implement controls to mitigate risks related to data security, privacy, and payroll accuracy.

Vendor Management:

• Collaborate with vendors to ensure the effective delivery of HR services and solutions.
• Evaluate vendor performance and negotiate contracts to optimize cost and service levels.

Team Management:

• Lead and manage team providing guidance, coaching, and support to ensure they meet their goals and objectives.
• Foster a culture of collaboration, innovation, and excellence within the team.

Metrics and Analytics:

• Implement HR metrics and analytics to measure operational effectiveness and identify areas for improvement.
• Provide data-driven insights to support strategic decision-making.

Qualifications:

• Bachelor’s degree, Master’s preferred.
• Proven experience in HR operations management, with a focus on HRIS, Shared Services models, and Payroll, Time and Attendance.
• History of standing-up HR shared services centers (transaction processing, ESS/MSS, call center).
• 15 years of progressive experience in HR operations, with a focus on transformational leadership roles.
• Strong knowledge of HR technology, systems, and tools, with a track record of successful implementation and optimization.
• In-depth understanding of global payroll processes, compliance, and regulations.
• Excellent leadership and people management skills.
• Analytical mindset with the ability to use data to drive decisions and improvements.
• Ability to communicate with all levels of organization.
• Ability to manage multiple projects at one time.
• Ability to drive results in a complex, high growth company.
• Demonstrated ability to lead and inspire a high-performing HR operations team.