Gift Shop Associate - Buffalo Trace Distillery

Job Locations US-KY-Frankfort
Posted Date 1 day ago(5/22/2025 7:56 AM)
# of Openings
4
Category
Customer Service/Support
Type
Regular Part-Time

Sazerac Company Overview

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

 

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Company/Location Overview

Buffalo Trace Distillery is a family-owned company based in Franklin County, Kentucky, whose rich distilling tradition dates back to 1787. Buffalo Trace is a fully operational distillery producing bourbon, rye, and vodka on site, and is listed on the National Historic Register. Buffalo Trace has been awarded seven distillery titles since 2000 and has also garnered more than 150 awards for its premium whiskies. www.buffalotrace.com

Job Description/Responsibilities

Strive to make every consumer contact an influential raving fan of the Buffalo Trace Distillery and Buffalo Trace bourbon! Provide exceptional customer service to all Buffalo Trace visitors. Encourage tour visitors to visit the gift shop, make suggestions for purchases and help visitors to locate their desired items. Monitor inventory in the gift shop and re-stock as necessary. Partner with other tour guides and gift shop associates to generate revenues and raving fans of the Buffalo Trace Distillery and bourbon. Successful candidate must have strong communication skills; ability to handle multiple tasks at one time and ability and willingness to work non-traditional hours (nights and weekends). Customer service/retail and or tourism experience preferred.

 

Qualifications/Requirements

Requirements

  • Ability to handle multiple tasks at one time
  • Ability to project a professional image
  • Good physical health. For example; capable of working on your feet, sitting, climbing stairs and ladders, bending, kneeling, and squatting
  • High School diploma or GED equivalent
  • Willingness to travel
  • At least 21 years of age
  • Experience in customer service, retail: Preferred
  • Tourism experience: Preferred
  • Experience dealing with VIP guests: Preferred

 

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