Buffalo Trace Gift Shop Associate

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Join Buffalo Trace Distillery as a Full-time Gift Shop Associate and help create memorable guest experiences at one of the most iconic distilleries in the world. This role blends retail operations, merchandising, hospitality, and guest engagement to ensure every visitor leaves with a lasting impression. You’ll play a key role in supporting the Gift Shop, assisting VIP guests, and enhancing the overall visitor journey. 

What You’ll Do

• Support daily Gift Shop operations including merchandising, gift set creation, inventory organization, and donation/gift requests.
• Deliver exceptional service to guests, including internal and external VIP visitors, creating a welcoming and memorable experience.
• Drive retail sales through engaging product recommendations, upselling, and maintaining visually appealing displays.
• Assist with team communication and training while helping maintain service standards, cleanliness, and operational efficiency.
• Provide support in the Tasting Room, including bar back duties, inventory tracking, and “Tasting Only” guest experiences as needed.

Required:

• High School Diploma or GED equivalent.
• Availability to work between the hours of 6:30am-8pm Monday - Sunday
• 1+ years of customer service and leadership experience.

Preferred:

• Previous experience working in a fast-paced environment

Sazerac offers a comprehensive compensation and benefits package that includes medical, dental, vision, 401K, paid time off, and more. These benefits may vary depending on location and work type. Learn more about how we support our employees here.

Sazerac is committed to equality of opportunity without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

What’s Next:

After you apply, a recruiter will review your application and reach out to qualified candidates. Selected candidates will follow our interview process, which may include a phone screen, hiring manager interview, and panel interviews with business leaders. There may be additional steps or assessments throughout the process dependent on the position. Applicants who are not selected to move through the process, at any stage, will be notified via email.

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