Visitor Experience Director

2 weeks ago(1/6/2018 1:06 PM)
# of Openings
Regular Full-Time

Company/Location Overview

Buffalo Trace Distillery is an American family-owned company based in Frankfort, Franklin County, Kentucky. The Distillery's rich tradition dates back to 1773 and includes such legends as E.H. Taylor, Jr., George T. Stagg, Albert B. Blanton, Orville Schupp, and Elmer T. Lee. 


Buffalo Trace Distillery is a fully operational Distillery producing bourbon, rye and vodka on site and is a National Historic Landmark as well as is listed on the National Register of Historic Places. The Distillery has won 17 distillery titles since 2000 from such notable publications as Whisky Magazine, Whisky Advocate Magazine and Wine Enthusiast Magazine. It was named “Brand Innovator of the Year” by Whisky Magazine at its Icons of Whisky America Awards 2015.  Buffalo Trace Distillery has also garnered more than 300 awards for its wide range of premium whiskies.  The distillery is part of the Sazerac family of companies.

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Job Description/Responsibilities

The Visitor Experience Director is responsible for the overall management of the Visitor Center, Meeting & Event and Homeplace teams at Buffalo Trace. This role will coordinate the strategic planning and implementation for visitor growth, and exceeding expectations of guests to the Distillery. Additionally this posiiton is responsible for managing the completion of the Homeplace Master Plan and ensuring the Distillery maintains its National Landmark status.



  • Ability and willingness to work non-traditional hours (nights/weekends): Must
  • Ability to communicate with all levels of an org: Must
  • Ability to handle multiple tasks at one time: Must
  • Ability to project a professional image: Must
  • Tourism experience: Must
  • Excellent oral & written communication skills: Must
  • Experience dealing with VIP guests: Must
  • Record of successful leadership: Must
  • Strong planning and organizational skills: Must
  • Supervisory experience: Must
  • Undergraduate Degree: Must
  • Willingness to travel: Must
  • Hospitality industry experience: Must
  • Minimum 10 years relevant experience: Must
  • Proficient in Microsoft office products: Preferred
  • Sales experience: Preferred
  • Experience in New Business Development: Preferred
  • MBA: Preferred


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