• Commercial Operations Specialist

    Job Locations US-KY-Louisville
    Posted Date 1 month ago(6/19/2018 11:53 AM)
    # of Openings
    Customer Service/Support
    Regular Full-Time
  • Company/Location Overview

    Build your career at Sazerac. Sazerac Company produces and markets the most award winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits including Fireball, Southern Comfort, Margaritaville Spirits, Dr. McGillicuddy’s, 99 Brand, and Platinum Vodka.


    We’re proud of our award winning culture and distilleries. Our Louisville location has been named a “Best Places to work in Kentucky” four times and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years.


    Since 1850, Sazerac Company has thrived as an independent, American family owned company with operations in the United States and around the world. Since 2008, Sazerac has experienced double digit growth every year! We attribute our success to a unique blend of our history, culture, brands, relationships, innovation, technology, and most importantly, our people. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.


    For more information, please visit us at www.sazerac.com.





    Job Description/Responsibilities

    Reporting to the Commercial Operations Lead, this person will be the central point for all commercial related actives for both internal and external customers. 


    Responsibilities include but are not limited to the following:  


    • Communicate with distributors, sales and commercial analysts to ensure that the price the customer requires on their shelf is executed through the appropriate systems
    • Research, correct problems and clear orders on the daily suspended orders report and communicate unsolved issues to manager.
    • Identify process or system enhancements to improve efficiency in the sample order entry/military invoicing/pricing area.
    • Assure all requirement are meet before shipment, invoice wholesalers, and address any discrepancies or issues after delivery.
    • Develop process to improve integration of NBD and acquisitions internally and externally
    • Recommend and execute process changes that will position Sazerac for future success with  customers.



    Required Qualifications

    • Ability to handle multiple tasks at one time
    • Bachelor Degree in Business or commensurate experience
    • Demonstrate the ability to work as a team as well as self-directed
    • Excellent oral & written communication skills
    • Excellent organizational skills
    • Proven strong analytical and technical skills
    • Strong computer skills and high comfort using technology and systems
    • Willingness to travel
    • Working knowledge of MS Office Products (Word, Excel and Outlook)
    • 1 - 3 years relevant experience in Customer Service


    Preferred Qualification

    • Experience with Infor System 21 ERP software
    • Price structure development and maintenance experience
    • Pricing Experience
    • Vistaar Experience
    • Wine and spirits industry experience
    • 3 - 5 years relevant experience in Customer Service



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