• Retail Supervisor - Sazerac House

    Job Locations US-LA-New Orleans
    Posted Date 3 weeks ago(1/28/2019 9:48 PM)
    # of Openings
    1
    Category
    Customer Service/Support
    Type
    Regular Full-Time
  • Sazerac Company Overview

    Build your career at Sazerac. Sazerac Company produces and markets the most award winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits including Fireball, Southern Comfort, Weller, 99 Bananas, Wheatley Vodka, Margaritaville Spirits, Dr. McGillicuddy’s, and Platinum Vodka.

    Since 1850, Sazerac Company has thrived as an independent, American family owned company with operations in the United States and around the world. Since 2008, Sazerac has experienced double-digit growth every year! We attribute our success to a unique blend of our history, culture, brands, relationships, innovation, technology, and most importantly, our people. Whether you are a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

    Company/Location Overview

    Nestled at the corner of Canal Street and Magazine Street, and less than 350 yards from the original Sazerac Coffee House, The Sazerac House will be New Orleans’ most memorable destination offering an enriching sensory experience that embodies the city’s spirited and historic character.

    The Sazerac House will take its visitors through a journey of the history and culture of spirits in New Orleans showcasing the company’s brands relevant to the city of yesterday and today.

    Job Description/Responsibilities

    The Retail Supervisor is responsible for supervising and facilitating all activities that occur at the Sazerac House Gift Shop.

     

    RESPONSIBILITIES:  

     

    • Train, develop and coach Gift Shop associates in all aspects of customer service.
    • Maintain store inventory and displays daily through stock rotation, and organizing.
    • Promotes company store to continually drive sales.
    • Ensure gift shop team has a working knowledge of Public Relations efforts and press releases in order to address visitors' inquiries.
    • Assist in identifying and developing training opportunities for the gift shop team.
    • Develop and maintain protocols for potentially significant consumers issues (i.e. and escalation protocol).
    • Ensure adherence to Sazerac Company Policies and Practices.
    • Create a positive and fun experience for all of the visitors at the Sazerac House.

     

    Qualifications/Requirements

    Requirements:

    • Minimum of 2+ years of supervisory experience in a retail or similar environment
    • Ability and willingness to work non-traditional hours (nights/weekends)
    • High School diploma or GED equivalent
    • Ability to handle multiple tasks at one time
    • Ability to communicate with all levels of an organization
    • Working knowledge of MS Office Products (Word, Excel and Outlook)
    • Excellent oral & written communication skills
    • Must be a team player

    Preferred:

    • Undergraduate degree or equivalent

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